Help center - India

Background verification knowledge base.

Guidance for employers, operations teams and candidates using DigiVerifier to create requests, provide consent, upload documents, track checks and review completed reports.

Getting started

Create and manage verification requests.

Start with the candidate details required for the selected checks. The exact inputs depend on the verification package.

Create requests

Start a request with candidate identity, contact and check-specific details. Review the information before submission to reduce avoidable delays.

Required information

Common inputs include name, phone number, email, employment or education details, address information and consent from the candidate.

Verification process

From request to report.

A typical workflow moves through request submission, candidate consent, verification activity, report generation and completion.

Technical questions

Bulk uploads, integrations and access.

DigiVerifier is designed for repeatable verification operations. Ask about bulk uploads, user access planning and integration options during onboarding.

Still stuck? Talk to a person.

If something in the process is not working, or a result does not look right, email us and a member of our team will help.

Candidate support
We reply within one business day. Mention your name and the company you are being verified for so we can find your case quickly.