Privacy Policy
Digiverifier Solutions Pvt. Ltd. ("Digiverifier" or the "Company") provides digital employment background verification services through its website, portal and mobile application (the "Services"). This Privacy Policy explains how the Company collects, uses and discloses information about individuals who use the Services ("Users") and the measures it takes to protect their privacy. It applies to activities that link to this Privacy Policy. By providing Personal Information through the Services, Users acknowledge this Privacy Policy. Where consent is required by applicable law, the Company will obtain that consent separately.
1. Personal Information and Its Collection
### What is Personal Information? Personal Information means information that identifies, or can be used with other information to identify, a User as an individual. Depending on the verification required, this may include: - Name, date of birth and gender; - Email address, postal address and telephone or mobile number; - Educational qualifications and employment history; - Permanent Account Number (PAN) and Aadhaar information; - Voter ID, passport or driving licence, where required; - Bank statements or credit information, where required; and - Medical records and medical history, where required. Such information is collected only where necessary for the relevant purpose and permitted by applicable law, with any required consent or authorisation. Users who submit another person's Personal Information represent that they have the authority and any required consent to provide it and permit its use in accordance with this Privacy Policy. ### How Personal Information May Be Collected The Company may collect Personal Information: - Through the Services, including when Users register, submit information or otherwise interact with the Services; - Through offline communications, including enquiries to customer service; - From public databases, joint marketing partners, social media platforms and other third parties, where permitted by law; and - From information otherwise provided to the Company online or offline. If Users choose to connect or interact with the Company's social media accounts through their own accounts, information made available by the relevant platform may be shared with the Company, subject to the platform's permissions and applicable law. Users must not provide information about friends or other individuals without the necessary authority. The Company may combine information collected through the Services with information provided directly by Users, publicly available information and information otherwise lawfully obtained online or offline.
2. Use of Personal Information
The Company may use Personal Information to: - Provide the requested employment background verification Services; - Respond to enquiries, fulfil requests and answer questions or comments; - Send newsletters and advertising or promotional materials, subject to applicable consent and opt-out requirements; - Send important administrative communications about the Services, updates and changes to terms, conditions or policies; - Contact or recontact Users in connection with the Services and their requests; - Analyse and manage its business, conduct market research and audits, develop products, improve the Services, identify usage trends, assess promotional campaigns, measure customer satisfaction and provide customer support; - Retarget offers where permitted by applicable law and the User's choices; and - Conduct anonymous analytics and publish aggregated reports for business purposes, provided the results do not identify individual Users. The Company may also use Personal Information where reasonably necessary and legally permitted to comply with Indian law or legal process; respond to lawful requests from public or government authorities; enforce its terms and conditions; protect its operations and the rights, privacy, safety or property of the Company, its affiliates, Users or others; and pursue available remedies or limit losses.
3. Disclosure of Personal Information
The Company may disclose Personal Information, subject to applicable law and any required consent or authorisation: - To its affiliates for the purposes described in this Privacy Policy; - To Clients requesting verification and authorised verification sources, to the extent necessary to provide the requested Services; - To service providers that support data analysis, payment processing, infrastructure, IT, customer service, email delivery, auditing and similar activities, to the extent necessary for their work; - To other third parties where the disclosure is authorised or otherwise legally permitted; - In connection with a reorganisation, merger, sale, joint venture, assignment, transfer or other disposal of all or part of the Company's business, assets or shares, including bankruptcy or similar proceedings; and - Where reasonably necessary and legally permitted to comply with Indian law or legal process, respond to lawful requests from authorities, enforce terms and conditions, protect the Company or its affiliates and others, or pursue remedies or limit losses. Third parties may have their own privacy policies. Users should review those policies where they interact directly with third-party services. The Company's own obligations under applicable law are not excluded by those policies. Information that Users intentionally post in public areas of the Services or on the Company's public social media pages may be accessible to the public. Users should take care before posting Personal Information in those areas. Information submitted privately for background verification is not made public merely because it has been submitted to the Services.
4. Other Information and Its Collection
Other Information means information that does not, by itself or in combination with information reasonably available to the Company, identify an individual User. It may include browser and device information, server logs, cookie and pixel data, usage data, demographic information, location information and aggregated information. Where such information identifies or can identify an individual, the Company treats it as Personal Information. The Company and its service providers may collect information in the following ways: - **Browsers and devices:** Information such as language, browser type and version, service provider and details of the Services used helps the Company compile statistics and ensure that the Services function properly. - **Server logs:** An Internet Protocol (IP) address is assigned to a device by its Internet Service Provider. The Company's servers may record an IP address together with the date, time and pages accessed when a User uses the Services. - **Cookies:** Cookies allow a web server to store information on a computer or device for recordkeeping and other purposes. The Company may use cookies to tailor information and facilitate access to and use of the Services. - **Pixels and similar technologies:** Pixel tags, web beacons, clear GIFs and similar technologies may be used on pages and in emails to measure interactions, assess marketing campaigns and compile usage and response statistics. - **Service usage:** The Company and its providers may collect usage data, including when a device accesses the Services and which information or files are accessed or downloaded. - **Voluntary submissions:** Users may voluntarily provide demographic information, postal PIN codes and communication preferences. Such information is treated as Personal Information where it identifies a User or is combined with identifying information. - **Location technologies:** Where enabled and permitted, location information may be collected through satellite, mobile network or Wi-Fi signals. Where applicable, Users may allow or deny access through device settings. Denying access may affect location-dependent features. - **Aggregation:** Personal Information may be aggregated to produce statistics, such as the percentage of Users from a particular city, without identifying individual Users. Where permitted by law and the User's choices, information about advertisements viewed and related device activity may be shared with service providers or marketing agencies to personalise content and assess advertising effectiveness.
5. Other Information, Cookies and Third-Party Services
### Use and Disclosure of Other Information The Company and its affiliates may use and disclose genuinely non-identifying Other Information for business purposes, subject to applicable law. Where Other Information must be treated as Personal Information under applicable law, the protections in this Privacy Policy apply. If Other Information is combined with Personal Information, the combined information is treated as Personal Information for as long as it remains combined. ### Cookies and Advertising Technologies The Company may use cookies and similar technologies to: - Remember information so Users do not have to re-enter it during a visit or on subsequent visits; - Personalise the Services and provide customised content, information and advertisements; - Monitor and analyse the effectiveness of the Services and marketing activities; - Measure aggregate usage, including visitor numbers and page views; and - Track entries, submissions and status in promotions or other activities offered through the Services. Advertising and email vendors may use cookies, pixel tags, web beacons, clear GIFs or device identifiers to recognise a device, measure advertising responses and report campaign performance. Where permitted, the Company may combine this information with Personal Information it already holds. The combined information is treated as Personal Information. Third-party advertising companies may use information about Users' interactions with the Services and other websites or apps to deliver relevant advertisements, subject to applicable law and the User's choices. Users can manage cookies and relevant permissions through available website controls, browser settings and device settings. Where consent is required, non-essential cookies and similar technologies are used only with that consent. ### Third-Party Websites, Apps and Platforms This Privacy Policy does not govern independent third-party websites or apps linked from the Services, including e-commerce websites. A link does not imply endorsement. Information provided directly to those services is governed by their own privacy policies. Independent organisations, including social media platforms, app developers, app providers, operating system providers, wireless service providers and device manufacturers, have their own collection, use, disclosure and security practices. Examples include Facebook, Apple, Google and Microsoft. Users should review the relevant policies before sharing information with those organisations. This does not limit any responsibility the Company has for its own processing or for service providers acting on its behalf under applicable law.
6. Security and Retention
### Security The Company uses reasonable organisational, technical and administrative measures to protect Personal Information under its control. Its security and privacy practices take reference from international standards such as ISO 27001 and ISO 27701. Controls include antivirus protection, data loss prevention, multifactor authentication and technical and logical access controls. References to standards do not, by themselves, constitute a claim of certification. No transmission over the internet or storage system can be guaranteed to be completely secure. Users who believe that their interaction with the Services is no longer secure should promptly notify the Company using the contact details below. The Company will assess the issue and take appropriate action in accordance with applicable law. Users should keep their account credentials secure. Nothing in this Policy excludes obligations or liability that cannot lawfully be excluded. ### Retention The Company retains Personal Information and Other Information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer period is required or permitted by applicable law. Information retained to meet legal, recordkeeping or dispute-resolution requirements remains subject to applicable safeguards.
7. Choices, Requests and Privacy Contact
Users may contact the Company to review, correct, update or request deletion of their Personal Information, or to request restrictions on its use or disclosure, subject to applicable law. Requests should clearly describe the information concerned and the action requested. The Company may need to verify the requester's identity before acting. Where processing is based on consent, Users may decline to provide information or withdraw consent by contacting the Company. This may prevent the Company from providing the Services or completing a verification that requires that information. Withdrawal does not affect processing already lawfully carried out. Users may update information through available account features. Requests that cannot be completed through those features may be sent to the privacy contact below. The Company will respond within the period required by applicable law and explain any lawful reason why a request cannot be fully fulfilled, including a legal requirement to retain particular records. Information is not exempt from a request solely because it is technically inconvenient to change or remove. Users may stop marketing emails by using the unsubscribe link or contacting the Company. The Company will process requests as soon as reasonably practicable. Necessary administrative communications about the Services may continue. Subject to applicable law, Users may also request that their Personal Information not be shared for third parties' direct marketing. For privacy enquiries, requests or concerns, contact the Company's Data Protection Officer at [ravindranath@digiverifier.com](mailto:ravindranath@digiverifier.com).
8. Children, Sensitive Information and Policy Changes
### Children The Services are intended for individuals aged 18 or over. Individuals under 18 must not use the Services or submit Personal Information. If the Company becomes aware that a child has provided Personal Information, it will take appropriate action in accordance with applicable law. This restriction does not exclude any statutory responsibility of the Company. ### Sensitive Information Users should not submit sensitive information that is unnecessary for the requested verification, including information about political or religious views. Medical, financial and identity information should be provided only where specifically required for an authorised verification and through the designated secure process. Users must not submit unlawful or obscene material. ### Changes to This Privacy Policy The Company may update this Privacy Policy from time to time. The revised version and its last-updated date will be displayed through the Services. Updates take effect when posted, unless a later date is stated. Where applicable law requires additional notice or consent for a change in processing, the Company will provide that notice or obtain that consent. Continued use does not replace consent where consent is legally required.
Last updated: 1 January 2026. This page is a website summary and does not replace signed customer terms.