Help center - United States

US background check help center.

Guidance for employers and candidates using DigiVerifier LLC for US background checks, including FCRA authorization, candidate data collection, verification research, report delivery, adverse action support and dispute resolution.

Getting started

Start a US screening request.

Every US background check begins with order initiation, disclosure, authorization and secure candidate data collection.

Create requests

Select the screening package for the role, such as criminal, employment, education, identity, credit, drug, MVR or professional license verification.

Disclosure and authorization

Before checks run, candidates receive a written disclosure and sign an authorization form. These are required steps under the FCRA.

Verification process

From order to report.

A typical workflow moves through order initiation, disclosure, authorization, research, quality review and report delivery.

Technical questions

Bulk uploads, integrations and access.

DigiVerifier LLC supports repeatable US screening operations. Ask about bulk uploads, user access planning and integration options during onboarding.

Still stuck? Talk to a person.

If something in the process is not working, or a result does not look right, email us and a member of our team will help.

Candidate support
We reply within one business day. Mention your name and the company you are being verified for so we can find your case quickly.